404 Error in Accessing [help -> contents] When Using Offline Help Documentation

(Doc ID 2321028.1)

Last updated on NOVEMBER 13, 2017

Applies to:

Hyperion BI+ - Version 11.1.2.4.000 and later
Information in this document applies to any platform.

Symptoms

In an environment ,using offline help documentation, [404 Page Not Found] will happen.

with following steps :

1) Loing to workspace

2) Using search box in right-top to search any keyword.

3) [Help -> Contents] to access help.

Changes

 

Cause

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