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OBIEE 12c: Graphs Are Not Getting Displayed With ERROR "java.lang.ArrayIndexOutOfBoundsException" (Doc ID 2321701.1)

Last updated on SEPTEMBER 01, 2021

Applies to:

Business Intelligence Suite Enterprise Edition - Version 12.2.1.0.0 and later
Linux x86-64
Red Hat Enterprise Linux Workstation

Symptoms

After installing OBIEE 12.2.1.0.0 on RHEL 7.3 or Oracle Linux 7, Unable to view graphs in reports or even charts in EM (i.e) like Availability status pie chart of OBI components.

Noticed following error captured in <Oracle_Home>/user_projects/domains/bi/servers/obijh1/logs/jh.log

[ERROR] [] [oracle.bi.nanserver.svs.viewgen] [tid: 14] [ecid: xxx] oracle.bi.nanserver.fwk.exception.BISvsException: java.lang.ArrayIndexOutOfBoundsException:0
oracle.bi.nanserver.fwk.exception.BISvsException: oracle.bi.nanserver.fwk.exception.BISvsException: java.lang.ArrayIndexOutOfBoundsException: 0

Cause

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In this Document
Symptoms
Cause
Solution
References


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