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When Trying To View Journal Templates, 'Unable to get journal template details.' Is Displayed (Doc ID 2321990.1)

Last updated on NOVEMBER 02, 2017

Applies to:

Hyperion Financial Management - Version 11.1.2.3.500 and later
Information in this document applies to any platform.

Symptoms

 When trying to create, save, view journal templates, an error message is displayed.

The following is added to the HsvEventLog.log file:

<File>AccessorJL.cpp</File>
<Line>2744</Line>
<Ver>11.1.2.3.500.4435</Ver>
<DStr>ORA-00904: "CUSTOM5_ID": invalid identifier</DStr>
</ESec><ESec>
<Num>-2147467259</Num>

This application was migrated from Dev Server to Prod Server using the HFM migration utility.
It was developed in the same HFM version. (HFM 11.1.2.3.500)

Changes

 This application was migrated from Dev Server to Prod Server using the HFM migration utility.
It was developed in the same HFM version. (HFM 11.1.2.3.500)

Cause

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