Financial Close Management (FCM) Notifications Not Received With A New Period And ORA-01400 Error Viewed In FCM Log.
(Doc ID 2323378.1)
Last updated on FEBRUARY 07, 2023
Applies to:
Hyperion Financial Close Management - Version 11.1.2.4.200 and laterInformation in this document applies to any platform.
Symptoms
1) Emails are not sent out when a new period is open.
2) Other batch type emails are not sent out.
3) Similar error will be seen:
####<Aug 6, 2017 4:30:00 AM EDT> <Error> <JDBC> <XXXX> <FinancialClose0> <[ACTIVE] ExecuteThread: '15' for queue: 'weblogic.kernel.Default (self-tuning)'> <
[2017-08-09T06:00:04.431-04:00] [FinancialClose0] [ERROR] [] [oracle.apps.epm.fcc.model] [tid: 133] [userId: XXXX] [ecid: 0000Lr6RwLSB5EopsSx0iX1PXj_500049R,0] [APP: FINANCIALCLOSE#11.1.2.0] [SRC_CLASS: oracle.apps.epm.fcc.model.manager.email.CMEmailManager] [SRC_METHOD: getBatchUsers] ORA-01400: cannot insert NULL into ("XXXX_FCM"."FCM_BATCH_EMAIL_DATA"."USER_ID")[[
Changes
Possible creation of a new group/team with no members.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |