My Oracle Support Banner

In Account Reconciliation Manager (ARM), Unexplained Difference Value Is Correct In Summary Tab But Incorrect In Reconciliations List View (Doc ID 2327402.1)

Last updated on FEBRUARY 16, 2019

Applies to:

Hyperion Financial Close Management - Version 11.1.2.4.000 to 11.1.2.4.200 [Release 11.1]
Information in this document applies to any platform.

Symptoms

You've opened the Reconciliations tab in ARM.  For one or more recs, the "Unexplained Difference" in ARM is showing a value of zero.  If you open the rec, the Summary tab displays the actual correct difference.

In the individual rec summary, the difference properly shows the difference based based on Account analysis formula.  In the List View, the rec displays as if its format is Balance Comparison and reflects a subsystem balance.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.