No Data Found While Drilling Down On Value With Special Characters such as "ñ"

(Doc ID 2329330.1)

Last updated on APRIL 16, 2018

Applies to:

Business Intelligence Suite Enterprise Edition - Version 12.2.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.1.0.0 version, Analytics

ACTUAL BEHAVIOR
---------------
In OBIEE view, customer gets  No data found while drilling down on value with special characters

Customer will try to drill down on a dimension that contains special Spanish characters such as "ñ" the analysis returns no data.

Additional tests:
* Ran the same analysis with loglevel=2 and the physical sql generated is correct, ran in DB client and returns values.
* Filtered by code column instead of descriptor column and the rows were found, the logical dimension is correctly configured and drill perfectly when using id columns instead of the description that contains special characters.
 

EXPECTED BEHAVIOR
-----------------------
Expect to be able to drill done into a dimension that contains special characters

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. run report in Analysis that has special Spanish characters
2. note no data is returned


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot drill down into data to see more granular results

Changes

 

Cause

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