OBIEE 12c: Display Name is the Same for Multiple Authentication Providers

(Doc ID 2329842.1)

Last updated on DECEMBER 11, 2017

Applies to:

Business Intelligence Server Enterprise Edition - Version 12.2.1.0.0 and later
Information in this document applies to any platform.

Symptoms

You have configured the WLS realm with multiple authentication providers.  There's a user account id which exists on multiple providers but belongs to different users, for example the the account swalker on the first provider belongs to "Scott Walker" and swalker on the second provider belongs to "Sally Walker".  Both accounts have different passwords.

Both users can login to OBIEE, however the display name at the top right always show "Scott Walker" regardless if it was "Sally Walker" who logged in.

Cause

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