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Essbase Administration Services (EAS) Console Not Loading in OBIEE Install. Error "wrong ELF class: ELFCLASS64 (Possible cause: architecture word width mismatch)" (Doc ID 2330612.1)

Last updated on NOVEMBER 21, 2017

Applies to:

Hyperion Essbase Administration Services - Version 11.1.1.0.00 and later
Information in this document applies to any platform.

Symptoms

On an OBIEE system, all components are working fine except the EAS Console not starting.  The /Oracle/Middleware/user_projects/domains/EPMSystem/servers/EssbaseAdminServices0/easserver.log has the following error:

java.lang.UnsatisfiedLinkError: .....MW_Home/Oracle_BI1/products/Essbase/eas/server/bin/libenvironmentjni.so: ld.so.1: java: fatal: ..../MW_Home/Oracle_BI1/products/Essbase/eas/server/bin/libenvironmentjni.so: wrong ELF class: ELFCLASS64 (Possible cause: architecture word width mismatch)

Cause

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