HFM : DB related error messages seen in consolidation adminitration while running the consolidation.

(Doc ID 2331208.1)

Last updated on NOVEMBER 22, 2017

Applies to:

Hyperion Financial Management - Version 11.1.2.4.000 and later
Information in this document applies to any platform.

Symptoms

Error message seen in the consolidation administration.

 

1. An unknown error occurred in an ODBC object.

2. Database connection failure [[Stale DB connection found!! Replaced with new DB connection.]]

Error message seen in xfm.odl.<APPLICATION_NAME>.log file:


1. Failed to added lock into the DB. Its possible that the same thread can ask for the same lock twice.
2. An error occurred in setting an ODBC statement attribute
3. An error occurred in executing the previously prepared ODBC command.

Consolidation will not get completed.

Example:

[2017-09-21T00:45:59.150455+10:00] [XFM] [TRACE:1] [EPMHFM-00000] [XFM] [ecid: 0000LuVevqe5mZp6wR3j6G1PjrqF0001UD] [File: CHsvDSCalculate.cpp] [Line: 14794] [userId: ] [appName: PHOENIX] [pid: 3636] [tid: 7532] [host: usatl01mt6011] [nwaddr: [fe80::685a:a3ee:fa90:5eb8%12]:0;172.27.10.126:0;] [errorCode: 0] [srcException: NotSpec] [errType: 1] [dbUpdate: 1] [11.1.2.4.202.5211] [[PHOENIX ChartLogic Finished id:1310999234;ACTUAL;2017;900000.900000;JUN-JUN; Consolidation type:IMPACTED]]
[2017-09-21T00:45:59.150455+10:00] [XFM] [TRACE:1] [EPMHFM-00000] [XFM] [ecid: 0000LuVevqe5mZp6wR3j6G1PjrqF0001UD] [File: Pager.cpp] [Line: 311] [userId: ] [appName: PHOENIX] [pid: 3636] [tid: 7532] [host: usatl01mt6011] [nwaddr: [fe80::685a:a3ee:fa90:5eb8%12]:0;172.27.10.126:0;] [errorCode: 0] [srcException: NotSpec] [errType: 1] [dbUpdate: 1] [11.1.2.4.202.5211] [[PHOENIX Pager Stats PagedNodes=0 SingleRefNodes=640131 PageOutOps=0 CleanPageOutOps=0 PageInOps=0 PageInThreadOps=0 NAllocs=12976190 NFrees=12336059]]
[2017-09-21T00:46:00.244204+10:00] [XFM] [TRACE:1] [EPMHFM-07441] [XFM] [ecid: 0000LuVemUZ5mZp6wR3j6G1PjrqF0001U8] [File: XfmODBC.cpp] [Line: 442] [userId: ] [appName: PHOENIX] [pid: 3636] [tid: 3548] [host: usatl01mt6011] [nwaddr: [fe80::685a:a3ee:fa90:5eb8%12]:0;172.27.10.126:0;] [errorCode: 800402D5] [srcException: NotSpec] [errType: 1] [dbUpdate: 2] [11.1.2.4.202.5211] Database connection failure [[Stale DB connection found!! Replaced with new DB connection.]]
[2017-09-21T00:46:00.244204+10:00] [XFM] [ERROR:1] [EPMHFM-07441] [XFM] [ecid: 0000LuVemUZ5mZp6wR3j6G1PjrqF0001U8] [File: ..\..\SharedSourceCode\AccessorClusterController.cpp] [Line: 1306] [userId: ] [appName: PHOENIX] [pid: 3636] [tid: 3548] [host: usatl01mt6011] [nwaddr: [fe80::685a:a3ee:fa90:5eb8%12]:0;172.27.10.126:0;] [errorCode: 800402D5] [srcException: XfmExc] [errType: 0] [dbUpdate: 0] [11.1.2.4.202.5211] Database connection failure [[]]

 

Cause

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