EPMA Dimension Server Services Fail To Start After Enabling SSL on Database Server

(Doc ID 2338388.1)

Last updated on DECEMBER 13, 2017

Applies to:

Hyperion Essbase - Version 11.1.2.3.500 and later
Information in this document applies to any platform.

Symptoms

EPMA service does not start after implementing SSL on the relational database.  The DimensionServerStartup.log has the error:

[2017-12-05T09:22:54.731-05:00] [Error] System.Data.SqlClient.SqlException (0x80131904): A connection was successfully established with the server, but then an error occurred during the login process. (provider: SSL Provider, error: 0 - The client and server cannot communicate, because they do not possess a common algorithm.) ---> System.ComponentModel.Win32Exception (0x80004005): The client and server cannot communicate, because they do not possess a common algorithm
at Hyperion.DimensionServer.SessionManager.SessionManager.InitializeSqlConnectionString()
ClientConnectionId:9394f113-e09b-47e1-8e26-d39c6edb6860
Error Number:-2146893007,State:0,Class:20
[2017-12-05T09:22:54.791-05:00] [Error] Hyperion.CommonServices.Exceptions.SessionManagerException: Session Manager could not start because database connectivity could not be established. ---> System.Data.SqlClient.SqlException: A connection was successfully established with the server, but then an error occurred during the login process. (provider: SSL Provider, error: 0 - The client and server cannot communicate, because they do not possess a common algorithm.) ---> System.ComponentModel.Win32Exception: The client and server cannot communicate, because they do not possess a common algorithm
--- End of inner exception stack trace ---
at Hyperion.DimensionServer.SessionManager.SessionManager.InitializeSqlConnectionString()
--- End of inner exception stack trace ---

 

Cause

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