EPMA Dimension Server Services Fail To Start After Enabling SSL on Database Server (Doc ID 2338388.1)

Last updated on SEPTEMBER 03, 2019

Applies to:

Symptoms

When attempting to start the Enterprise Performance Management Architect (EPMA) Server Service, the following error occurs:

[2017-12-05T09:22:54.731-05:00] [Error] System.Data.SqlClient.SqlException (0x80131904): A connection was successfully established with the server, but then an error occurred during the login process. (provider: SSL Provider, error: 0 - The client and server cannot communicate, because they do not possess a common algorithm.) ---> System.ComponentModel.Win32Exception (0x80004005): The client and server cannot communicate, because they do not possess a common algorithm
at Hyperion.DimensionServer.SessionManager.SessionManager.InitializeSqlConnectionString()
ClientConnectionId:9394f113-e09b-47e1-8e26-d39c6edb6860
Error Number:-2146893007,State:0,Class:20
[2017-12-05T09:22:54.791-05:00] [Error] Hyperion.CommonServices.Exceptions.SessionManagerException: Session Manager could not start because database connectivity could not be established. ---> System.Data.SqlClient.SqlException: A connection was successfully established with the server, but then an error occurred during the login process. (provider: SSL Provider, error: 0 - The client and server cannot communicate, because they do not possess a common algorithm.) ---> System.ComponentModel.Win32Exception: The client and server cannot communicate, because they do not possess a common algorithm
--- End of inner exception stack trace ---
at Hyperion.DimensionServer.SessionManager.SessionManager.InitializeSqlConnectionString()
--- End of inner exception stack trace ---

Changes

 Configuration of the SSL authentication on the Relational Database Server

Cause

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