Installing Data Visualization DVD Desktop Fails with Error " DVDesktopBootstrap has stopped working"

(Doc ID 2338666.1)

Last updated on APRIL 26, 2018

Applies to:

Oracle Data Visualization Desktop - Version 12.2.4.0 and later
Information in this document applies to any platform.

Symptoms

Upgrading DVD from 12.2.3 to 12.2.4 fails with error "DVDesktopBootstrap has stopped working".

 Uninstalling both versions does not fix the problem.

Changes

 Upgrading DVD from 12.2.3 to 12.2.4

Cause

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