Unable to start BSO Application(s) After an Abnormal Termination (Crash), Error 1002141 “Unable to load database [dbname], error code [1019038]”

(Doc ID 2339725.1)

Last updated on DECEMBER 18, 2017

Applies to:

Hyperion Essbase - Version 11.1.2.1.000 and later
Information in this document applies to any platform.

Symptoms

Unable to start BSO applications after an abnormal shutdown of the server.  Errors with:

Error 1002141 “Unable to load database [dbname], error code [1019038]” 

The application log has the following errors:

[Wed Dec 13 08:55:24 2017]Local/{appname}///139712768640752/Error(1019007)
Unable To Read [/u01/app/Oracle/product/Middleware/user_projects/epmsystem1/EssbaseServer/essbaseserver1/app/{appname}/{dbname}/dbname.db], Type Does Not Match Name

[Wed Dec 13 08:55:24 2017]Local/{appname}///139712768640752/Error(1019003)
Unable To Read Information From [/u01/app/Oracle/product/Middleware/user_projects/epmsystem1/EssbaseServer/essbaseserver1/app/{appname}/{dbname}/dbname.db]

 

 

Cause

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