My Oracle Support Banner

OBIEE 12 : Login To Data Visualization (/va) Fails With " could not sign you in " In A Load Balanced Environment (Doc ID 2342736.1)

Last updated on JUNE 03, 2021

Applies to:

Business Intelligence Suite Enterprise Edition - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

You have a single node or a multiple node cluster that is front-ended with a Load Balancer where you are performing SSL termination | offloading

Loadbalancer (HTTPs) > HTTP Server (HTTP) > OBI (HTTP)

Login fails when accessing Data Visualization (/va) URL with the load balanced URL.

Changes

 Configured a load balancer with SSL offloading | termination.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.