OBIEE 12 : Login To Data Visualization (/va) Fails With " could not sign you in " In A Load Balanced Environment

(Doc ID 2342736.1)

Last updated on APRIL 15, 2018

Applies to:

Business Intelligence Suite Enterprise Edition - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

You have a single node or a multiple node cluster that is front-ended with a Load Balancer where you are performing SSL termination | offloading

Loadbalancer (HTTPs) > HTTP Server (HTTP) > OBI (HTTP)

Login fails when accessing Data Visualization (/va) URL with the load balanced URL.

Changes

 Configured a load balancer with SSL offloading | termination.

Cause

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