Refreshing Of Planning Database Twice or More Causes Planning To Crash and Create JRockit Dump File
(Doc ID 2374407.1)
Last updated on AUGUST 09, 2018
Applies to:Hyperion Planning - Version 18.104.22.168.007 and later
Information in this document applies to any platform.
When Using Planning 22.214.171.124.007.
Refreshing of Planning Essbase Database twice (or more) causes planning service to crash and Jrockit to create dump files.
ERRORS in JRockit Dump file (location is Oracle\Middleware\user_projects\domains\EPMSystem) :
Error Message: Illegal memory access. 
Exception Rec: EXCEPTION_ACCESS_VIOLATION (00000000c0000005) at
0x000000006E1F7290 - memory at 0x000000006B1C0017 could not be read.
METHOD in JRockit dump file that confirm it is an issue with Essbase RTC, if following dll has asterix next to it:
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!