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Unable To Create Connections In DVD (Doc ID 2381061.1)

Last updated on AUGUST 19, 2019

Applies to:

Oracle Data Visualization Desktop - Version 12.2.3.0 and later
Information in this document applies to any platform.

Symptoms

 

Changes

You are unable to create a connection to data source using DV.

Any connection - Application or database fails with:

DSS understands the required request but is unable to perform the operation due to internal error

You see this message in the  obis-diagnostic-log file
[<timestamp>] [OBIS] [NOTIFICATION:1] [] [] [ecid: ] [sik: ssi] [tid: <tid>] Opening latest versioned cached RPD for : C:\Users\<username>\AppData\Local\Temp\DVDesktop\tmp\ssi\datamodel\customizations\liverpd.rpd which is C:\Users\<username>\AppData\Local\Temp\DVDesktop\tmp\ssi\datamodel\customizations\liverpd.rpd_1.
[<timestamp>] [OBIS] [NOTIFICATION:1] [] [] [ecid: ] [sik: ssi] [tid: <tid>] Opening call for File=C:\Users\<username>\AppData\Local\Temp\DVDesktop\tmp\ssi\datamodel\customizations\liverpd.rpd_1, ID=<id>, LogicalName: ssi
[<timestamp>] [OBIS] [NOTIFICATION:1] [] [] [ecid: ] [sik: ssi] [tid: <tid>] [14055] Loading subject area: SampleApp Lite ...
[<timestamp>] [OBIS] [NOTIFICATION:1] [] [] [ecid: ] [sik: ssi] [tid: <tid>] [14056] Finished loading subject area: SampleApp Lite.
[<timestamp>] [OBIS] [TRACE:1] [] [] [ecid: ] [sik: ssi] [tid: <tid>] [43207] Oracle BI Server Startup at 'SUDynamicFeaturesTable::Initialize'
[<timestamp>] [OBIS] [ERROR:1] [] [] [ecid: ] [sik: ssi] [tid: <tid>] [nQSError: 12002] Socket communication error at call=select or poll: (Number=10035) Call=NQRpc: An unknown socket communications error has occurred. [[
file: server\Utility\Comm\Src\SUCMSocketClient.cpp; line: 287
[nQSError: 12010] Communication error connecting to remote end point: address = <ip_address>; port = <port>.
]]
[<timestamp>] [OBIS] [NOTIFICATION:1] [] [] [ecid: ] [sik: ssi] [tid: <tid>] LCMAPIsUtil.GetSDD-> C:\Users\<username>\AppData\Local\DVDesktop
[<timestamp>] [OBIS] [ERROR:1] [] [] [ecid: ] [sik: ssi] [tid: <tid>] [nQSError: 12002] Socket communication error at call=select or poll: (Number=10035) Call=NQRpc: An unknown socket communications error has occurred. [[
file: server\Utility\JavaIntegration\Src\SUJIDatasrcMgr.cpp; line: 1056
[nQSError: 12010] Communication error connecting to remote end point: address = <ip_address>; port = <port>.
[nQSError: 46119] Failed to open HTTP connection to server <ip_address>; port = <port>.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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