De-Installing OBIEE 12c Admin Client Tool Fails At 97%

(Doc ID 2383464.1)

Last updated on MAY 08, 2018

Applies to:

Business Intelligence Server Enterprise Edition - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

Installation of OBIEE 12.2.1.3 Admin Client Tool on Windows 7 or Windows 2012 R2 works successfully,  but when try to uninstall using steps:

Start -> Pograms -> Oracle Business Intelligence Client ->
biclient_home1 -> Unstall

it  fails at 97% with the error below in the install log:

...
[2018-01-24T09:47:21.695-05:00] [sysman] [ERROR] [] [oracle.sysman.nextgen.impl.NextGenAutoUpdatesImpl] [host: 2QZ4943G] [nwaddr: 10.60.70.13] [tid: 11] [userId: 2QZ4943G$] [ecid: 0000M4cc_igCwksLoic9yY1QQ9ky000002,0] There was a problem while trying to get the Installer Session.
[2018-01-24T09:47:21.695-05:00] [as] [ERROR] [] [oracle.as.install.engine.modules.install.action.AbstractNextGenInstaller] [host: 2QZ4943G] [nwaddr: 10.60.70.13] [tid: 11] [userId: 2QZ4943G$] [ecid: 0000M4cc_igCwksLoic9yY1QQ9ky000002,0] Error occured during De-Installation !!!
[2018-01-24T09:47:21.695-05:00] [as] [ERROR] [] [oracle.as.install.engine.modules.install.action.AbstractNextGenInstaller] [host: 2QZ4943G] [nwaddr: 10.60.70.13] [tid: 11] [userId: 2QZ4943G$] [ecid: 0000M4cc_igCwksLoic9yY1QQ9ky000002,0] oracle.sysman.nextgen.NextGenInstallerException: java.io.FileNotFoundException: Unable to locate file distributions\setup_bi_client_12.2.1.3.0.xml under lookup locations [C:\Oracle\Middleware\Oracle_Home\inventory][[oracle.sysman.nextgen.NextGenAutoUpdatesException: oracle.sysman.nextgen.NextGenInstallerException: java.io.FileNotFoundException: Unable to locate file distributions\setup_bi_client_12.2.1.3.0.xml under lookup locations [C:\Oracle\Middleware\Oracle_Home\inventory]

Changes

 

Cause

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