E-Mail Notifications Are Not Received From Account Reconciliation Manager (ARM)
(Doc ID 2390123.1)
Last updated on APRIL 24, 2018
Applies to:Hyperion Financial Close Management - Version 188.8.131.52.000 to 184.108.40.206.103 [Release 11.1]
Information in this document applies to any platform.
You've configured ARM such that users are supposed to receive e-mail notifications, but e-mails are not being sent. These users have no issue when signing into ARM. When you look up the affected users in the Enterprise Manager console, an error is thrown: "No User found matching the criteria". Native users are not impacted, only external users.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!