In Account Reconciliation Manager (ARM), A Reconciliation's Description Field Is Only Partially Displayed

(Doc ID 2392634.1)

Last updated on MAY 04, 2018

Applies to:

Hyperion Financial Close Management - Version 11.1.2.4.201 and later
Information in this document applies to any platform.

Symptoms

You've logged into ARM and have opened a particular reconciliation for viewing.  On the Summary tab, the Description field is a certain limited size.  The amount of text is too great to fully be displayed in the small Description window, but there is no way to scroll or resize to see the entire entry.

This is only observed for users whose operating system is Windows 7 and whose browser is Internet Explorer (IE) 9.  Users don't see this if they have Mozilla Firefox on Windows 7, or if they're running Internet Explorer 11 on Windows 10.

Earlier versions of ARM did not exhibit this problem.

Changes

You've recently applied Financial Close Management (FCM) Patch Set Update (PSU) 11.1.2.4.201 (or higher) to the system. 

Cause

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