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OBIEE 12C: "An unresolvable error has occurred" When Trying to Navigate To BI Instance Using Enterprise Manger (Doc ID 2392801.1)

Last updated on JULY 17, 2021

Applies to:

Business Intelligence Server Enterprise Edition - Version and later
Information in this document applies to any platform.


On Oracle Business Intelligence Enterprise Edition (OBIEE), version

The below error occurs when attempting to navigate to BI Instance in EM

"An unresolvable error has occured. Please contact your administrator for more information"

Traces from Admin server log :

<TIMESTAMP>] [BI_Admin] [ERROR] [] [] [tid: [ACTIVE].ExecuteThread: '26' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: fmw_admin] [ecid: <ECID>] [APP: em] [partition-name: DOMAIN] [tenant-name: GLOBAL] [DSID: <DSID>] Examine the root cause to investigate the error[<TIMESTAMP>] [BI_Admin] [ERROR] [ADFC-50018] [oracle.adfinternal.controller.application.AdfcExceptionHandler] [tid: [ACTIVE].ExecuteThread: '26' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <USERID>] [ecid: <ECID>] [APP: em] [partition-name: DOMAIN] [tenant-name: GLOBAL] [DSID: <DSID>] ADFc: No exception handler was found for an application exception.



Change in the Admin server name


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