Oracle Crystal Ball is Installed But the Crystal Ball Tab is Not Available in the Excel Ribbon

(Doc ID 2397368.1)

Last updated on MAY 11, 2018

Applies to:

Oracle Crystal Ball - Version 11.1.2.4.850 and later
Information in this document applies to any platform.

Goal

After installing Crystal Ball the Crystal Ball Tab is not available, and COM ADD-IN shows Crystal Ball as inactive.
 

Solution

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