OBIEE 12c: Unable to Query Users by Display Name Attribute with MSAD LDAP

(Doc ID 2398648.1)

Last updated on JUNE 13, 2018

Applies to:

Business Intelligence Suite Enterprise Edition - Version 12.2.1.2.0 and later
Information in this document applies to any platform.

Symptoms

After configuring MS Active Directory authentication provider in OBIEE 12c  environment using the precise same settings as in 11g environment, under "My Account" in Analytics the user ID and Display Name are correctly shown.

However, When using "Permissions" dialog to modify privileges for users, the below difference is observed.

11g instance:
User Search could be done with both user IDs and Display Names

12c instance:
Search succeeds only when searched with the exact User ID.

Similar behavior is observed when searching for users in the recipients tab of agents.

Changes

Upgrade from OBIEE 11g to 12c with Active Directory as authentication provider.

Cause

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