OBIEE 11g/12c: When Clicking "Cancel" Button Next to the Prompt, the Entire Page Goes Blank or Returns Error 404

(Doc ID 2401016.1)

Last updated on MAY 24, 2018

Applies to:

Business Intelligence Suite Enterprise Edition - Version 11.1.1.7.140114 to 12.2.1.0.0 [Release 11g to 12g]
Information in this document applies to any platform.

Symptoms

On Clicking "Cancel" button next to prompt, blank page or Error 404 appears.

Note: This issue does not occur when running the analysis via a dashboard. This happens when running the analysis from the catalog.

This issue can be reproduced with any Catalog and Repository. Here, give two cases to reproduce the issue.

Case1:
1. Create a dashboard prompt with page break (that is the prompt has two pages.)
2. Save it and run it from Catalogs
3. Click the "Next" button at the first page.
4. Click the "Next" button at the second page.
5. Click the "Previous" button at the third page.
6. Click the "Cancel" button at the second page.
7. Blank page will be come up (the entire page goes blank)

Case2:
1. Create a dashboard prompt with page break (that is the prompt has two pages.)
2. Preview it from [Prompt] tab.
3. Click the "Next" button at the first page.
4. Click the "Cancel" button at the second page.
5. "Error 404 Not Found" error appears.

 

Cause

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