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OBI 12c: After Upgrade To 12.2.1.4, Maps Views Error With 'Unable to download resource files from Oracle Fusion Middleware MapViewer' (Doc ID 2401950.1)

Last updated on MAY 22, 2018

Applies to:

Business Intelligence Suite Enterprise Edition - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

After you upgrade from OBI 12c 12.2.1.x to 12.2.1.4, you notice that any analysis and dashboards do not display maps.

As an end user, in the user interface, you may see the message "Unable to download resource files from Oracle Fusion Middleware MapViewer. Please contact your administrator if this problem persists."

As an administrator, you may see in the Weblogic Console or FMw Console Enterprise Manager, the application deployment for mapviewer is in a 'prepared' state and is not actively running.

Changes

Upgrade to 12.2.1.4

Cause

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