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Users Unable To Load Data Via FDM To HFM (Doc ID 2403657.1)

Last updated on MAY 31, 2018

Applies to:

Hyperion Financial Data Quality Management - Version and later
Information in this document applies to any platform.


On : version, Product Usage

Users unable to load data via FDM to HFM getting the below error,


CSSAuthenticationException e: EPMCSS-00389: Failed to authenticate user admin from user directory MSAD. User account locked. [LDAP: error code 49 - 80090308]

The issue can be reproduced at will with the following steps:
1. Login to FDM and run the Import, validate, and Export steps from Work flow.
2. Import, validate steps are successful but the export step fails.

The issue has the following business impact:
Due to this issue, users cannot load the data.




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