My Oracle Support Banner

OBIEE 12.2.1.3.0: With Chrome, "Failed- Network Error." When Downloading PDF (Doc ID 2410987.1)

Last updated on MARCH 18, 2019

Applies to:

Business Intelligence Suite Enterprise Edition - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

The issue is specific to Chrome browser (tested on Version 67.0.3396.87).  Try to download PDF from the following navigation, it returns "Failed- Network Error."

- Platform: Microsoft Windows
- Product Version: 12.2.1.3


ERROR
-------
"Failed- Network Error"

STEPS TO REPRODUCE 
--------------------------
1.Dashboard > Tire Icon > Print > Printable PDF

2.Preview Page with 3 icons:

3.Click Download button.

Then, the window pops up and you can define the file name and the directory that you want to save.  The default file name is "saw.dll."
When to save, you got "Failed- Network Error."

Workaround:

Changes

Using Chrome Browser. 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.