Planning Planning: Error "connection to the server has failed(status=400)" when EPM configured with Load Balancer from IE11

(Doc ID 2412766.1)

Last updated on JUNE 25, 2018

Applies to:

Hyperion Planning - Version 11.1.2.4.000 and later
Information in this document applies to any platform.

Symptoms

Login to workspace which is load balanced with the OTD using IE11 browser
Open any planning application
Open file->Preferences->User variables->Try to change any variable ->Click on save, pop windows saying that "A connection to the server has failed(status=400)
Same behavior with any other pop window like RTP variables change from Forms/task lists and Security-adding users/groups from dimension.

Changes

Client Using OTD(Oracle Traffic Director), it is a software load balancer for load balancing HTTP/S and TCP traffic to servers in the back-end. These back-end servers, which are referred to as origin servers within Oracle Traffic Director, can be application servers, web servers, or LDAP servers.load balancer

Cause

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