OBIEE 12.2.1.3 Unable To Access Visual Analyzer (VA) Using Load Balanced Url

(Doc ID 2414787.1)

Last updated on JULY 03, 2018

Applies to:

Business Intelligence Server Enterprise Edition - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.1.3.0 version, Analytics

When trying to access VA using a load balanced URL, it hangs hangs after entering credentials. The same thing occurs if users login to Analytics using the load balanced URL and then attempt to navigate to VA by clicking New --> Visual Analyzer Projects.

Users are able to successfully access VA when using the actual host name and port - either by going directly to VA (hostname:9502/va) or by logging into Analytics (hostname:9502/analytics) and navigating to VA.

The following document could not used since HTTP server was not used in customer environment.

OBIEE 12c: Data Visualization (/va) Fails To Load In A Load Balanced | SSL | SSO Environment (Document ID 2216708.1)


Changes

 

Cause

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