Getting Error Message The File Type Is Invalid, Only .png .jpeg .jpg .gif And .bmp Files Are Suppor"

(Doc ID 2415935.1)

Last updated on JULY 06, 2018

Applies to:

Business Intelligence Suite Enterprise Edition - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.1.4.0 version, Analytics

Uploading image to OBIEE get error message

"The file type is invalid, only .png .jpeg .jpg .gif and .bmp files are supported."



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1 - in a dashboard add Link or image and go to Link or Image Properties
2 - click Select Image
3 - Pick Custom Images in the upper left menu
4 - click Upload Image
5 - pick image that has upper case extension like image.JPG
6 - error results: The file type is invalid, only .png .jpeg .jpg .gif and
.bmp files are supported.
7 - repeat using image with lower case extension works.



Cause

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