Getting Error Message The File Type Is Invalid, Only .png .jpeg .jpg .gif And .bmp Files Are Suppor"

(Doc ID 2415935.1)

Last updated on JULY 06, 2018

Applies to:

Business Intelligence Suite Enterprise Edition - Version and later
Information in this document applies to any platform.


On : version, Analytics

Uploading image to OBIEE get error message

"The file type is invalid, only .png .jpeg .jpg .gif and .bmp files are supported."

The issue can be reproduced at will with the following steps:
1 - in a dashboard add Link or image and go to Link or Image Properties
2 - click Select Image
3 - Pick Custom Images in the upper left menu
4 - click Upload Image
5 - pick image that has upper case extension like image.JPG
6 - error results: The file type is invalid, only .png .jpeg .jpg .gif and
.bmp files are supported.
7 - repeat using image with lower case extension works.


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