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OBIEE 11g: On Applying The OBIEE 11g Bundle Patch 27617562, Graphs Are Failing With Error "Graphing Engine Is Not Responding. An Error Occurred During Processing Of The SSL Protocol" (Doc ID 2419976.1)

Last updated on OCTOBER 10, 2018

Applies to:

Business Intelligence Suite Enterprise Edition - Version 11.1.1.7.180417 and later
Information in this document applies to any platform.

Symptoms

On Oracle Business Intelligence Enterprise Edition (OBIEE) V11.1.1.7.180417

After applying the OBIEE Bundle patch 27617562 (OBIEE 11.1.1.7.180417) on a SSL environment, the report with graphs/charts are showing the error

Graphing engine is not responding.
An error occurred during processing of the SSL protocol.

 

An error occurred during processing of the SSL protocol
 Error Details
  Error Codes : I2GIBJSN
  Location : saw.rpc.ssl.wrtie,....
  409708288:error:14082174: SSL routines: ssl3_check_cert_and_algorithm: dh key too small" :s3_clnt.c:3641:

Changes

 Applied Bundle Patch 27617562 (OBIEE 11.1.1.7.180417) on top of OBIEE 11.1.1.7.171017) in a SSL enabled environment.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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