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OBIEE 12c: SmartView Does Not Refresh OBIEE Answers In Realtime (Doc ID 2422033.1)

Last updated on JULY 17, 2018

Applies to:

Business Intelligence Suite Enterprise Edition - Version 12.2.1.2.0 to 12.2.1.3.180116 [Release 12c to 12g]
Information in this document applies to any platform.

Symptoms

The issue reproduced with the following combination: SmartView 11.1.2.5.800, OBIEE 12.2.1.2.0

In Smartview, select Refresh button.  A pop-up appears that states the Refresh completed successfully but the report has not changed.

The OBIEE answers in smartview are refreshed every 30 seconds regardless of how many times that the Refresh button is pressed.

In Answers, every time refresh is selected, the data is updated.

Changes

None

Cause

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