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OBIEE 12c: BI Service Instance (obis) Fails To Get Created on Windows When The Domain Is Configured Outside The Oracle_Home (Doc ID 2426297.1)

Last updated on DECEMBER 28, 2020

Applies to:

Business Intelligence Suite Enterprise Edition - Version 12.2.1.4.0 and later
Business Intelligence Server Enterprise Edition - Version 12.2.1.4.0 to 12.2.1.4.0 [Release 12g]
Generic Windows

Symptoms

You are installing Oracle Business Intelligence 12c (12.2.1.4) on Windows.

During the installation you have configured via the GUI installer, the DOMAIN_HOME to be outside the ORACLE_HOME (which is a recommended configuration to separate the binaries from the configuration).

 

For example:

ORACLE_HOME=C:\app\middleware\oracle_home
DOMAIN_HOME=C:\app\middleware\domains\bi

 

During the installation, the installer completes successfully; however, when running 'status.cmd', you notice that the OBI Server (obis1) is not created or running.

 

 In the Configuration Assistant logs, you see;

C:\Program Files\Oracle\Inventory\logs\configYYYY-MM-DD_HH-MM-SSPM\CreateDefaultBIServiceInstance.out

 

The system cannot find the path specified.
Error: could not create bi service instance 

 

Cause

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In this Document
Symptoms
Cause
Solution
References

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