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Not Able To Login To DRM (Doc ID 2426539.1)

Last updated on JULY 26, 2018

Applies to:

Hyperion Data Relationship Management - Version and later
Information in this document applies to any platform.


On : version, Configuration/Administration

Not able to login to DRM

After provisioning access to a user, the user is not able to login to DRM and not able to see provisioned roles in DRM administer.

The user has to log in to the DRM application

The issue can be reproduced at will with the following steps:
1. Provision the roles to the user
2. Open the DRM Web Client Login page
3. Enter correct Username and Password to log in to Web Client.


Error Message:

Unable to create session. User must have at least one role.


 Disabled "Enable common user provisioning" option in DRM Configuration Console screen.


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