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OBIEE 12c: DMS Errors in Sawlog: "An error occurred retrieving DMS metrics" (Doc ID 2430126.1)

Last updated on JULY 23, 2020

Applies to:

Business Intelligence Server Enterprise Edition - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

You found the following error message pattern in obips log (...\Domain_Home\servers\obips1\logs\sawlogX.log) every 3 minutes.
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[2018-07-12T12:25:54+09:00] [OBIPS] [ERROR:31] [] [saw.rpc.server.responder] [ecid: ] [tid: <TID>] [SI-Name: ] [IDD-Name: ] [IDD-GUID: ] [userId: ] An error occurred retrieving DMS metrics.[[
[2018-07-12T12:25:54+09:00] [OBIPS] [ERROR:16] [] [saw.rpc.server.responder] [ecid: ] [tid: <TID>] [SI-Name: ] [IDD-Name: ] [IDD-GUID: ] [userId: ] Fatal error during variable length response.[[
[2018-07-12T12:25:54+09:00] [OBIPS] [ERROR:16] [] [saw.rpc.server.responder] [ecid: ] [tid: <TID>] [SI-Name: ] [IDD-Name: ] [IDD-GUID: ] [userId: ] An error occurred retrieving DMS metrics.[[

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Cause

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In this Document
Symptoms
Cause
Solution
References


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