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When Connecting to HFM Application Through Hyperion SmartView Error: 'Failed to instantiate Planning Offline Provider -%x' (Doc ID 2430278.1)

Last updated on MAY 14, 2021

Applies to:

Hyperion Financial Management - Version and later
Information in this document applies to any platform.


When opening an Excel SmartView file that connects to HFM application, user gets an error message.

'Failed to instantiate Planning Offline Provider -%x'.

Under the Details tab on the Error message pop-up box, it says 'Failed to instantiate Planning Offline Provider - 80040154'.

Clicking 'OK' on the message does not get rid of this error, it just stays on the screen. User will have to finally kill the Excel process.


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