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OBIEE 12c: Popup for Maps Not Showing in iPad after Upgrade from OBIEE 11G to (Doc ID 2432871.1)

Last updated on FEBRUARY 17, 2019

Applies to:

Business Intelligence Server Enterprise Edition - Version and later
Apple iOS


On Oracle Business Intelligence Enterprise Edition version, 

When accessing the dashboard having map reports in iPad using Mobile App(Oracle BI mobile HD), Popups are not showing. 

This issue is only related to maps and observed in the following version - Oracle BI mobile HD version (12.9.6(7)) on iOS 9+ version.

Steps to Verify the issue:

  1. Page 1 - Information about region map
  2. Page 2 - Information about municipality map
  3. Page 3 - Information about counties.
In iPad: Observed the difference i.e., Popup is not showing for some regions (outside map window) and showing for some regions in the upper side of maps.



Upgraded from 11g to


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