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OBIEE 12c: Popup for Maps Not Showing in iPad after Upgrade from OBIEE 11G to 12.2.1.3.0 (Doc ID 2432871.1)

Last updated on FEBRUARY 17, 2019

Applies to:

Business Intelligence Server Enterprise Edition - Version 12.2.1.3.0 and later
Apple iOS

Symptoms

On Oracle Business Intelligence Enterprise Edition 12.2.1.3.0 version, 

When accessing the dashboard having map reports in iPad using Mobile App(Oracle BI mobile HD), Popups are not showing. 

This issue is only related to maps and observed in the following version - Oracle BI mobile HD version (12.9.6(7)) on iOS 9+ version.

Steps to Verify the issue:

  1. Page 1 - Information about region map
  2. Page 2 - Information about municipality map
  3. Page 3 - Information about counties.
In iPad: Observed the difference i.e., Popup is not showing for some regions (outside map window) and showing for some regions in the upper side of maps.

 

Changes

Upgraded from 11g to 12.2.1.3.0

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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