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Hyperion Planning: Java Application Servers Fail to Start with an Error "JPS-02592: Failed to push ldap config data to libOvd for service instance "idstore.ldap"" (Doc ID 2444695.1)

Last updated on SEPTEMBER 23, 2020

Applies to:

Hyperion Planning - Version 11.1.2.0.00 and later
Hyperion BI+ - Version 11.1.2.0.00 and later
Information in this document applies to any platform.

Symptoms

Hyperion java application servers fail to start with an error "JPS-02592: Failed to push ldap config data to libOvd for service instance "idstore.ldap""
The error in the FoundationServices0.log for example is
<Sep 7, 2018 10:38:27 AM CDT> <Critical> <WebLogicServer> <ServerName> <FoundationServices0> <Main Thread> <> <> <> <1536334707908> <BEA-000386> <Server 
subsystem failed. Reason: weblogic.security.SecurityInitializationException: The loading of OPSS java security policy provider failed due to exception, see the exception 
stack trace or the server log file for root cause. If still see no obvious cause, enable the debug flag -Djava.security.debug=jpspolicy to get more information. Error 
message: JPS-02592: Failed to push ldap config data to libOvd for service instance "idstore.ldap" in JPS context "default", cause: org.xml.sax.SAXParseException: <Line 1,
 Column 1>: XML-20108: (Fatal Error) Start of root element expected. weblogic.security.SecurityInitializationException: The loading of OPSS java security policy provider
 failed due to exception, see the exception stack trace or the server log file for root cause. If still see no obvious cause, enable the debug flag 
-Djava.security.debug=jpspolicy to get more information. Error message: JPS-02592: Failed to push ldap config data to libOvd for service instance "idstore.ldap" in JPS 
context "default", cause: org.xml.sax.SAXParseException: <Line 1, Column 1>: XML-20108: (Fatal Error) Start of root element expected.
Caused By: oracle.security.jps.JpsRuntimeException: JPS-02592: Failed to push ldap config data to libOvd for service instance "idstore.ldap" in JPS context "default", 
cause: org.xml.sax.SAXParseException: <Line 1, Column 1>: XML-20108: (Fatal Error) Start of root element expected.
Caused By: oracle.security.jps.JpsException: JPS-02592: Failed to push ldap config data to libOvd for service instance "idstore.ldap" in JPS context "default", cause: 
org.xml.sax.SAXParseException: <Line 1, Column 1>: XML-20108: (Fatal Error) Start of root element expected.

The error indicates that one of the XML files being parsed does not have a valid XML root element

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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