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Smart View: Planning Ad Hoc Member Selection Results in a Blank Box while Using French Canada Locale (Doc ID 2449255.1)

Last updated on MARCH 05, 2019

Applies to:

Hyperion Planning - Version 11.1.2.4.006 and later
Information in this document applies to any platform.

Symptoms

Some of our users that have the application set in French Canadian are experiencing a weird glitch when using the member selection option.

So far, I found out that the issue is happening only with ad hoc analysis that were saved and re-opened. If a user opens a fresh excel file and starts a fresh ad hoc analysis, it works as expected. If they do save the new analysis, close it and re-open it, the glitch will be back.

A quick workaround is currently to change the language of the application to be in English.

The error is on the newest Smart View version 11.1.2.5.701

Cause

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In this Document
Symptoms
Cause
Solution
References


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