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Smart View: Splash Screen is Stuck and Smart View does not Open (Doc ID 2452079.1)

Last updated on OCTOBER 03, 2022

Applies to:

Hyperion Planning - Version and later
Information in this document applies to any platform.


The Smart View splash screen opens and stays open when opening Microsoft Excel.  If Excel is manually closed and reopened, Smart View is able to launch within Excel normally.  This behavior only happens with brand new Smart View installations.



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