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Users Are Getting Error While Downloading Report From OBIEE (Doc ID 2471984.1)

Last updated on FEBRUARY 28, 2019

Applies to:

Business Intelligence Server Enterprise Edition - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Goal

Users are getting error while downloading report from PROD OBIEE(PPEAR3) in Excel and PDF format.

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Error

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Error:There was an error while processing your download.Please check with administrator.

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Logs relevance to the issue - jh.log

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<MessageProcessor>
<!-- How much time worker thread should wait for a message before returning socket to the "idle" pool.
Initial messages in the idle pool are handled using Java NIO Channels. -->
<!--<SocketTimeout>5000</SocketTimeout> -->
</MessageProcessor>

 

 

File Name or Source
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xdo.log 
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[oracle.xdo.flowgenerator.spreadsheet.SpreadsheetGenerator][EXCEPTION] java.io.IOException: Broken pipe
at sun.nio.ch.FileDispatcherImpl.write0(Native Method)
at sun.nio.ch.SocketDispatcher.write(SocketDispatcher.java:47)
at sun.nio.ch.IOUtil.writeFromNativeBuffer(IOUtil.java:93)
at sun.nio.ch.IOUtil.write(IOUtil.java:65)
at sun.nio.ch.SocketChannelImpl.write(SocketChannelImpl.java:492)
at com.siebel.analytics.javahost.io.ChannelWithTimeout.write(ChannelWithTimeout.java:174)
at com.siebel.analytics.javahost.io.BlockingIOImpl.write(BlockingIOImpl.java:32)
at com.siebel.analytics.javahost.io.BlockingIOOutput
 

Solution

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In this Document
Goal
Solution
References


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