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Application Not Able To Connect To Database After Database Server Recovery (Doc ID 2475412.1)

Last updated on AUGUST 21, 2019

Applies to:

Oracle Hyperion Financial Data Quality Management Adapter for Strategic Finance - Version 11.1.2.0.00 and later
Information in this document applies to any platform.

Symptoms

In Oracle Hyperion Financial Data Quality Management Adapter for Strategic Finance, Application not able to connect to database after database server recovery

After restarting Hyperion Application Servers, it is not connecting to database hence application not opening. While opening an application, it returns with an error:

Error 404 - not found - from RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1: 10.4.5 404 not found.

Windows event viewer log also captured the following message:

Error 11; Svc.epmqa; 10/18/2018 19:35:04; HfmADOConnection.cpp; Line 175; {10E0DA8F-806D-4C2A-B40E-9ABFD1C7E814}1-2147216700010/18/2018 7:34:13 CHITRegistryWrapper.cpp60111.1.2.3.702.5171-2147216700010/18/2018 7:34:39 HfmADOConnection.cpp17511.1.2.3.702.5171"

 

Changes

Customer database server got crashed. Database server then recovered.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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