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Unable to Start the Administration Server After Configuring Active Directory (Doc ID 2480230.1)

Last updated on JULY 11, 2022

Applies to:

Business Intelligence Suite Enterprise Edition - Version and later
Information in this document applies to any platform.


You have followed the instructions in the Security Guide to configure an Active Directory as an authentication provider.

 However, when you try to start the services the Administration Server fails to start and this message is shown:

Starting AdminServer ...
Admin Server Start Exception: Error occurred while performing nmStart : Error Starting server AdminServer : Received error message from Node Manager Server: [Server start command for WebLogic server 'AdminServer' failed due to: [Server failed to start up but Node Manager was not aware of the reason]. Please check Node Manager log and/or server 'AdminServer' log for detailed information.]. Please check Node Manager log for details.
Use dumpStack() to view the full stacktrace :
Reading domain...
Accessing admin server using URL t3://<host>:<port>
Requesting credentials ...
Enter Weblogic login details at prompt
Weblogic Username: weblogic
Weblogic Password:
 Starting AdminServer ...
Unable to connect to AdminServer on host: <host>

Fatal: Failed to start one or more Servers (return 3)

In the <DOMAIN_HOME>/servers/AdmiServer/logs/AdminServer.out this error is seen:

<TIME_STAMP> <Critical> <WebLogicServer> <BEA-000362> <Server failed. Reason: 

There are 1 nested errors: JPS-02597: You configured a custom Authentication Provider or WLS generic LDAPAuthenticator, which the libOvd can not recognize. Supply the idstore.type property in jps-config.xml file, or use a specific WLS LDAP 
Authentication provider that matches your LDAP server instead of a generic one.





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