Business Users Unable To Open HTML Version Of Hyperion Report
(Doc ID 2483974.1)
Last updated on JUNE 18, 2021
Applies to:Hyperion BI+ - Version 184.108.40.206.700 and later
Information in this document applies to any platform.
On : 220.127.116.11.700 version, Performance
unable to open HTML version of Hyperion report
In RAFramework_iHTMLServelet.log file:
[RaFramework0] [ERROR]  [oracle.EPMRAF.com.brio.one.web.tc.datasource.DiskCache] [tid: 12] [userId: <anonymous>] [ecid: 0000MUT0SN6DScK5QVt1id1S3hiX0001f2,0] [APP: RAFRAMEWORK#18.104.22.168] [SRC_CLASS: com.brio.one.web.tc.datasource.DiskCache] [SRC_METHOD: addToDiskCache:?] unable to open or write to cached file: /Oracle/Middleware/user_projects/epmsystem1/ReportingAnalysis/RAFrameworkWebapp/WEB-INF/temp/iHTMLServlet/000001679d01373d-0000-d8f7-0ad20284/1/0/BQCORBA.htm
The issue can be reproduced at will with the following steps:
-- Login to workspace with any user account including admin
-- Try to run a bqy report in iHTML mode
Reporting and Analysis services were started using root user account not with the account which has access on Hyperion products. So, temp folder was being accessed through root user account.
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