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Can Not Login To BI Analytics When Connecting To DR (Doc ID 2490041.1)

Last updated on NOVEMBER 07, 2019

Applies to:

Business Intelligence Server Enterprise Edition - Version 12.2.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.1.0.0 version, Analytics

Can not login to BI Analytics when connecting to DR

In a production failure, customer desires to bring up OBIEE at our Disaster Recovery site. After moving files and data to DR location, Customer updated DNS entry for the LDAP provicer entry to point to a working window domain controller. After this can login to weblogic console as well as Enterprise manager console using weblogic account but not BI Analytics.

ERROR
-----------------------
No Error




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. customer copies all data and files over to Disaster Recovery site
2. unable to start all services on the DR instance


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot log into OBIEE on RD site in case if issue

Cause

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In this Document
Symptoms
Cause
Solution
References


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