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OBIEE 12.2.1.4.0 : Not Able To Access Analytics Home Page After Importing 11g JAR File (Doc ID 2491101.1)

Last updated on DECEMBER 03, 2021

Applies to:

Business Intelligence Server Enterprise Edition - Version 12.2.1.4.0 and later
Information in this document applies to any platform.

Symptoms

After importing OBIEE 11g JAR into 12c environment, accessing analytics home page fails with below error : 


Assertion failure: false at line 736 of project/websubsystems/ssdevice.cpp 
Error Details 
Error Codes: ACIOA5LN:SDKE4UTF 
Expression: system.config.multiTenancy == "MultipleServiceInstance" 

Changes

 Importing 11g JAR into OBIEE 12c(12.2.1.4) environment.

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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