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OBIEE 12c: Enterprise Manager Hangs When Application Role is Selected (Doc ID 2492306.1)

Last updated on SEPTEMBER 02, 2020

Applies to:

Business Intelligence Suite Enterprise Edition - Version 12.2.1.3.0 to 12.2.1.4.181016 [Release 12g]
Information in this document applies to any platform.

Symptoms

Application Role has more than 200 users added to in the EM.
After selecting a role the system hangs for a long time (sometimes over 10min).


Error in the AdminServer.log

---------------------------------------
#### <[ACTIVE] ExecuteThread: '62' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <[severity-value: 8] [rid: 0] [partition-id: 0] [partition-name: DOMAIN] > <[STUCK] ExecuteThread: '26' for queue: 'weblogic.kernel.Default (self-tuning)' has been busy for "717" seconds working on the request "Http Request Information: weblogic.servlet.internal.ServletRequestImpl [POST /em/faces/as/security/appRolesMain]
", which is more than the configured time (StuckThreadMaxTime) of "600" seconds in "server-failure-trigger". Stack trace:
sun.misc.Unsafe.park(Native Method)

Changes

 Upgraded from 12.2.1.2.0 to 12.2.1.4.0

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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