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Unable to Display Custom Links (Doc ID 2492912.1)

Last updated on JUNE 24, 2021

Applies to:

Business Intelligence Suite Enterprise Edition - Version 11.1.1.5.0 [1308] to 11.1.1.9.0 [Release 11g]
Business Intelligence Suite Enterprise Edition - Version 12.2.1.0.0 to 12.2.1.4.0 [Release 12g]
Oracle Analytics Server - Version 5.5.0.0.201216 and later
Information in this document applies to any platform.

Symptoms

You have followed the instructions in the System Administrator's Guide (11g or 12c) and have:

  1. Created the customlinks.xml file
  2. Added the CustomLinks element
  3. Assigned the correct privileges
  4. Restarted the services

However, once you login to analytics (http://<server>:<port>/analytics) the custom links are not displayed.

Cause

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In this Document
Symptoms
Cause
Solution


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