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Unable to Display Custom Links (Doc ID 2492912.1)

Last updated on JULY 11, 2022

Applies to:

Business Intelligence Suite Enterprise Edition - Version [1308] to [Release 11g]
Business Intelligence Suite Enterprise Edition - Version to [Release 12g]
Oracle Analytics Server - Version and later
Information in this document applies to any platform.


You have followed the instructions in the System Administrator's Guide (11g or 12c) and have:

  1. Created the customlinks.xml file
  2. Added the CustomLinks element
  3. Assigned the correct privileges
  4. Restarted the services

However, once you login to analytics (http://<server>:<port>/analytics) the custom links are not displayed.


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