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OBIA 11g: BIAPPS 10.2 : Taleo/Oracle Service Cloud(RightNow) - Source registration or Load plan execution failed with SSLHandshake failure (Doc ID 2504056.1)

Last updated on SEPTEMBER 21, 2020

Applies to:

Business Intelligence Applications Consumer - Version 11.1.1.10.1 to 11.1.1.10.2 [Release 11g]
Information in this document applies to any platform.

Symptoms

In the 10.2 BIAPPS environment while registering the Taleo source or when executing Taleo/Oracle Service Cloud(RightNow) load plan
you may experience with the below exception

Cloud Source Connection failed due to javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure to access the WSDL
com.sun.xml.ws.transport.http.client.HttpClientTransport.getOutput(HttpClientT
ransport.java:141)
com.sun.xml.ws.transport.http.client.HttpTransportPipe.process(HttpTransportPi
pe.java:187)
com.sun.xml.ws.transport.http.client.HttpTransportPipe.processRequest(HttpTran
sportPipe.java:124)
com.sun.xml.ws.transport.DeferredTransportPipe.processRequest(DeferredTranspor
tPipe.java:118) com.sun.xml.ws.api.pipe.Fiber.__doRun(Fiber.java:866)
com.sun.xml.ws.api.pipe.Fiber._doRun(Fiber.java:815)
com.sun.xml.ws.api.pipe.Fiber.doRun(Fiber.java:778)
com.sun.xml.ws.api.pipe.Fiber.runSync(Fiber.java:680)
com.sun.xml.ws.client.Stub.process(Stub.java:272)
com.sun.xml.ws.client.sei.SEIStub.doProcess(SEIStub.java:153)
com.sun.xml.ws.client.sei.SyncMethodHandler.invoke(SyncMethodHandler.java:115)

 

Cause

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In this Document
Symptoms
Cause
Solution
References

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