OBIEE 12c Error 'Blocked Loading Mixed Active Content' When Accessing Visual Analyzer When SSL Is Configured On The Load Balancer. (Doc ID 2504224.1)

Last updated on NOVEMBER 24, 2024

Applies to:

Symptoms

Using BIEE 12.2.1.4 On-Premise.
Have not configured SSL in BIEE.
Using an F5 Load Balancer on the front-end and are terminating the SSL at the F5 LB and sending HTTP to BIEE.
This all works fine when accessing BIEE Analytics using the URL below:
https://servername.domainname.com/analytics/saw.dll?bieehome

When doing the same using a URL for Visual Analyzer as seen below:
https://servername.domainname.com/dv/ui/home.jsp?pageid=home
getting the following error -> Connection Timeout.

Then looking at the HTTP request using F12 Developer Tools on the local pc the see the error:
Blocked loading mixed active content “http://servername.domainname.com/dv/ui/api/v1/user-prefs”[Learn More]
ojet_base.js:6:11879
Blocked loading mixed active content “http://servername.domainname.com/dv/?bitech_jsonp_retry&callback=window%5B%22oracle.bi.tech.jsonp.retry.callbacks%22%5D%5B%227f6c9cf5-d830-4e0a-b411-05cbacb74177%22%5D”[Learn More]
report_base.js:3:6557
Loading failed for the <script> with source “http://servername.domainname.com/dv/?bitech_jsonp_retry&callback=window%5B%22oracle.bi.tech.jsonp.retry.callbacks%22%5D%5B%227f6c9cf5-d830-4e0a-b411-05cbacb74177%22%5D”.

Changes

 SSL is enabled on F5 Load Balancer.

Cause

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