Error When Launching SSL Enabled Essbase Administration Services (EAS) Web Console using Java 1.8_191: " An Error Occurred While Launching/Running the Application" (Doc ID 2512912.1)

Last updated on MARCH 06, 2024

Applies to:

Symptoms

When using Java 8 EAS web console and SSL is enabled, the login box does not get launched.  Error appears "An Error Occurred While Launching/Running the Application"

Selecting Details has the below exception:

com.sun.deploy.net.FailedDownloadException: Unable to load resource: https://{servername}:{SSLport}/easconsole/eas_client.jar
at com.sun.deploy.net.DownloadEngine.actionDownload(Unknown Source)
at com.sun.deploy.net.DownloadEngine.downloadResource(Unknown Source)
at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)
at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)
at com.sun.javaws.LaunchDownload$DownloadTask.call(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

Wrapped Exception:

javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure 
at sun.security.ssl.Alerts.getSSLException(Unknown Source) 
at sun.security.ssl.Alerts.getSSLException(Unknown Source) 
at sun.security.ssl.SSLSocketImpl.recvAlert(Unknown Source) 
at sun.security.ssl.SSLSocketImpl.readRecord(Unknown Source) 
at sun.security.ssl.SSLSocketImpl.performInitialHandshake(Unknown Source) 
at sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source) 
at sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source) 
at sun.net.www.protocol.https.HttpsClient.afterConnect(Unknown Source) 
at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(Unknown Source) 
at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(Unknown Source) 
at sun.net.www.protocol.http.HttpURLConnection.access$200(Unknown Source) 
at sun.net.www.protocol.http.HttpURLConnection$9.run(Unknown Source) 
at sun.net.www.protocol.http.HttpURLConnection$9.run(Unknown Source) 
at java.security.AccessController.doPrivileged(Native Method) 
at java.security.AccessController.doPrivilegedWithCombiner(Unknown Source) 
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source) 
at sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(Unknown Source) 
at com.sun.deploy.net.HttpUtils.followRedirects(Unknown Source) 
at com.sun.deploy.net.BasicHttpRequest.doRequest(Unknown Source) 
at com.sun.deploy.net.BasicHttpRequest.doRequest(Unknown Source) 
at com.sun.deploy.net.BasicHttpRequest.doGetRequest(Unknown Source) 
at com.sun.deploy.net.DownloadEngine.actionDownload(Unknown Source) 
at com.sun.deploy.net.DownloadEngine.downloadResource(Unknown Source) 
at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source) 
at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source) 
at com.sun.javaws.LaunchDownload$DownloadTask.call(Unknown Source) 
at java.util.concurrent.FutureTask.run(Unknown Source) 
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) 
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) 
at java.lang.Thread.run(Unknown Source) 

Cause

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