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RA Framework Web Application Crashes Getting Stuck Thread Due To "fat Lock" (Doc ID 2514261.1)

Last updated on JULY 26, 2022

Applies to:

Hyperion BI+ - Version 11.1.2.4.000 and later
Information in this document applies to any platform.

Symptoms

Users are not able to login to Workspace.

Errors in stdout_console_RAF_AGENT_MODULE.log:
...
[EPMRAF] [ERROR] [] [oracle.EPMRAF.stdout] [tid: 12] [ecid: <ecid>] Unable to send backup files[[


Erros in RaFramework0.log
...

]", which is more than the configured time (StuckThreadMaxTime) of "1,200" seconds. Stack trace:
Thread-14 "[STUCK] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'" <alive, suspended, waiting, priority=1, DAEMON> {
   -- Waiting for notification on: com.iona.corba.giop.GIOPInStream@30ffad28[fat lock]
  

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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